Restore deleted email messages in Outlook. I understand your concerns and I suggest you submit feedback about recall emails in OWA in this link: Providing your feedback is the best way to perfect our products and services. Message recall is available after you click Send and is available only if both you and the recipient have a Microsoft 365 or Microsoft Exchange email account in the same organization. Post questions, follow discussions and share your knowledge in the Community. If the email was sent via the Outlook client, double click to open that email in the sent items folder, click File > Resend & Recall > recall this message. It’s not feasible to enable the recall features, if you are not using Microsoft 365 or Microsoft Exchange email account. To get help and troubleshoot other Microsoft products and services, enter your problem here. Make sure 'Email' is selected on the left and then go to 'Compose and reply. The ability to disable the recalling of read messages for your. If you can't sign in, click here.įor other help with your Microsoft account and subscriptions, visit Account & Billing Help. To enable the undo option, click the cog icon in the top right corner of the web window to go to 'Settings' and choose 'View all Outlook settings' at the bottom. The new Message Recall feature will begin rolling out in mid-February (previously mid-January). To contact us in, you'll need to sign in. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To get support in, click here or select Help on the menu bar and enter your query. The prompt will be available for the length of time you set in Compose and reply. Once undo send is set up, you'll see an Undo send prompt at the bottom of the message list whenever you send a new message. Under Undo send, choose the how long will wait to send your messages. To turn on the undo send option:Īt the top of the page, select Settings > View all Outlook settings. You can delay sending your message for 5 or 10 seconds. Regarding your situation, you may try to launch outlook in safe mode. For more information about share mailbox please see Create a shared mailbox. If you are admin, you can find the shared mailbox on admin center. Set up undo send in Īlthough you can't recall a message once it's been sent, when you turn on the undo send option, delays sending the message so you can cancel it if you change your mind. Hi EricaGreenFED, Recall feature works in shared mailbox. See Recall or replace an email message that you sent for instructions. Message recall is available in Outlook for Windows. Message recall is not available for users with email addresses ending in or These are web-based email services where once you send an email message, it's gone from your email server and out of your control. If all else fails, that’s where the second option comes in, allowing you to write an apology message so that the original (error) email does not get opened.Let's say you've just sent an email message to someone by mistake in . Alternatives to Recalling a Sent Outlook Email. Screenshots for reference: Once undo send is set up, you'll. Under Undo Send > set second (up to 10 seconds) and click on save. Speed is of the essence here, and you should always recall right as you realize your mistake. You can set it up by following steps: Login to Outlook web app () > click on settings wheel available at the top right side of screen> click on View all outlook settings > Email > Compose and reply. You can, however, select the option to receive a report on if the recall was successful.
The recipient might have already viewed the message, so deleting the unread copy might not always work. You can either delete the unread copy of the message on the server, or you can replace it with a new message. From there, you’ll have two options, both of which will require you to press OK afterward.
You can then head to the fourth group of options in the top menu bar under Move, and choose Recall this Message.Īfter following the steps above, a new window with the recall message option should appear. Then, you need to navigate to the Message tab in the open window with the message. After that, you can double-click the message that you want to recall. The first step in recalling an email in Outlook is to head to the Sent Items part of the Outlook App.
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